Saturday, January 01, 2005

Jonestown....the morning after

Thanks Hotel Night Auditor man for keeping drunks at bay while the hotel tries to slumber.

So I work at Hampton Inn & Suites right? Last night, I had worked the 2-10pm shift in order to welcome 50 arriving guests to our property. To my dismay, the hotel engaged in a marketing scheme to bring in more business during our slow hotel season. The scheme? Form a contract with 2 bars in the area saying that we will provide a room, shuttle to the bar and back, and late breakfast and checkout all for the price of 45-60 bucks. Fine and dandy right? Well I had no problems checking in 50 guests, (well, besides psycho women in tears throughout the entire checkin process because she hates men and I was one of them. Schitzomaniacs...right?). The shuttle bus left promptly and all was honky dory. I left the hotel at 11 pm to join festivities at ACOC and came back to the hotel to sleep at 2:30.

I arrive at the front desk approximately 8am to greet a very disgruntled Hampton Inn & Suites Night Auditor. "Whats up?" ~~ the flood gates open, the dam has broken wide open and I go through a 1/2 hour debriefing ending with my screams of disbelief and yelling "STOP...STOP IT I SAY!" What happened? Well, the 5th floor was designated the drunk guest section for the bar sojourners and/or barhoppers. Suites 510 and 512 become the official party room with kegs...thats right...kegs of beer. DJS, radios, loudness, drunks, untimely sexual conduct, trash, cans...you got it all at the newly harloted Hampton Inn & Suites @ NASA clearlake. I had to bring forth what little comforting words I knew in spanish to tell our tired, discontent housekeepers as they waded through the cans, trash, and puke in the 5th floor hallway. The rooms? Yeah, trashed as well. But thats not the best part. At 4:30am, the party was raging. Multiple guests called to complain, not to mention a family staying on the floor with twin babies trying to sleep through the night. After 5 calls to keep things quiet, the infantry was sent in. Houston cops on the call to extinguish the New Years party and to save what was left of the floor. How many times did they come. Oh...just twice. They believed that they paid for the floor (although it was a miniscule rate almost half the normal cost of a room) and they were going to be quiet for noone. After several cop appearances, the crowds settled down and began to pass out one by one.

This morning, the family upstairs with the drunks chewed us out pretty good, but rightly so. Not only did they have the worse night ever, but they are now going to bury their grandmother. I was cast into deep sorrow. I wanted to make things better, but alas, God did not hand over the spiritual gifts needed to do so. I'm a loser, what can I say? All I have the authority to do is remove charges, i wish i could do more. I hope the hotel made the profit they hoped to have made, because cleaning, paying the shuttle guy, and all the extra stuff is going to cost 'em.

As for me, I had a humble New Years. I went to the church, hung out, played a few games, joined a small devo, and called up a few friends on the tele. I made it back to the hotel at 2:30 and went to sleep in which I enjoyed the comfort of the hotel exuberantly! No, really! I'm not just saying that because it is my duty, but the hotel really is one of the best places one could sleep and work. What a suck up, I should be stoned and exiled.

Patiently waiting for Christ to come to free us from drunken-infested hotels,
Potter

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